REFUND
Effective Date: 2026-03-01
Thank you for using barza.co. This Return & Refund Policy outlines our position regarding returns, refunds, and dispute handling on our platform.
1. Platform Nature
Barza.co is an online marketplace that allows users to post classified ads, list services, and potentially operate as independent sellers.
We act only as an intermediary platform that connects buyers and sellers. We do not:
- Own, stock, or sell any products
- Provide or directly manage services listed by users
- Handle shipping, delivery, or payments between users (unless otherwise stated)
2. No Return or Refund Policy
As we do not participate in transactions between users,We (Barza) does not offer any returns, exchanges, or refunds for any products or services listed on the platform.
All purchases, sales, and agreements are made directly between the buyer and the seller at their own discretion and risk.
3. Buyer Responsibility
Buyers are strongly advised to:
- Carefully review product or service details before making a purchase
- Verify the authenticity of the seller
- Communicate clearly regarding price, condition, and terms
- Avoid making advance payments without proper trust and verification
Any request for return, replacement, or refund must be directly discussed and resolved with the seller.
4. Seller Responsibility
Sellers are responsible for:
- Providing accurate and complete information about listings
- Clearly stating their own return/refund terms (if any)
- Delivering products or services as described
Failure to meet these responsibilities may result in removal of listings or suspension of the account.
5. Dispute Resolution
Barza is not liable for any disputes arising between buyers and sellers, including but not limited to:
- Product quality issues
- Misrepresentation of items
- Payment disagreements
- Delivery or service-related issues
However, users may report fraudulent or suspicious activity, and we reserve the right to take appropriate action, including account suspension.
6. Payments and Transactions
If any payment features are introduced on the platform in the future, specific terms will be provided. Unless explicitly stated, we do not process or guarantee any payments made between users.
7. Limitation of Liability
To the maximum extent permitted by law, Barza shall not be held responsible for:
- Any loss or damage resulting from transactions between users
- Financial losses, fraud, or failed transactions
- Any claims related to returns, refunds, or exchanges
8. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions regarding this policy, please contact us:
Email: support@barza.co
Website: https://barza.co/contact-us
